Last updated: October 25, 2026
At Mahjloom, we want checkout to be as smooth and secure as game night itself. This Payment Policy explains the payment methods we accept, how payments are processed, when you are charged, and how refunds are handled.
1. Accepted Payment Methods
We securely accept the following payment methods through Shopify Payments and PayPal:
- Credit cards: Visa, Mastercard, American Express, Discover
- Debit cards: U.S.-issued debit cards
- Digital wallets: Apple Pay, Google Pay, Shop Pay
- PayPal: payments using your PayPal account
All payments are processed in U.S. dollars (USD).
2. Payment Processing and When You Are Charged
Your payment is charged at checkout when your order is placed. You will receive an order confirmation email once your payment is complete.
All transactions are processed securely through Shopify Payments and PayPal using encrypted, industry-standard technology. Mahjloom never sees or stores your full card number.
3. Taxes
Product prices shown on our website do not include sales tax. Any applicable sales tax is calculated at checkout based on your shipping address and shown before you complete your purchase.
4. Refunds and Payment Reversals
If your refund is approved under our Return & Refund Policy:
- Refunds are issued to your original payment method.
- Refunds are typically processed within 5 business days after approval.
- Your bank, card issuer, or PayPal may need additional time to post the funds to your account.
If you have not received your refund within the expected time, please check with your bank or PayPal first. If the issue continues, contact us at help@mahjloom.com.
5. Order Verification and Fraud Prevention
To protect our customers and prevent fraudulent activity, we may:
- Request additional verification for certain orders
- Cancel orders that do not pass our security or fraud checks, with a full refund
If verification is required, we will contact you promptly by email.
6. Currency and Billing
All transactions are processed in U.S. dollars ($). If your card is issued in a different currency, your bank or card provider may apply currency conversion fees or its own exchange rate.
7. Payment Issues
If your payment is declined or fails, please:
- Make sure your billing details match the information on your card
- Check that your account has sufficient funds
- Try another accepted payment method
Need help? Contact us anytime at help@mahjloom.com.